1How can I pay?
We use the most famous secure payment gateway in the world, PayPal, which accepts payments by major credit cards.
2I don’t have a PayPal account, can I still pay by credit card?
Yes you can, a PayPal account is not required. Look for the “pay with credit card” option at checkout.
3It’s not approving my credit card!
Sometimes PayPal does that as an anti-fraud measure. This is especially if your credit card is from a non-Singapore bank, and has not been used in Singapore to make an e-commerce transaction yet. Also, we’re very flattered for your giving your first time to us.
4Are there other ways I can pay?
Sure, we accept payment via internet banking and ATM fund transfer. Write to us with what you wish to order and we’ll get back to you with the details.
5Oh shoot. I made a mistake on my order.
Shoot happens. Contact us as soon as you realise it, and tell us what info you would like changed, be it colour, size, quantity, or model. We’ll have the order updated and if the price of the amended order is different, we would either refund you the difference, or send a PayPal payment request to you. If you realise too late and your order has been handed over to the courier by the time you contact us, we can recall the order, but you will have to pay for the subsequent delivery.
6 I still don’t get how to make an order, can you help me out?
Absolutely. Drop us an email at [email protected]
, use our contact form
, leave us an instant message on our onsite live chat, or leave us a text/WhatsApp at +65 9753 5927 and we’ll assist you on your order.